Guest Experience & Sales Specialist

European Wax Centers; Garwood (NJ); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Paid time off

Employee discount

Job summary

European Wax Centers in Garwood, NJ is seeking a Sales & Guest Experience Associate to join our front-line sales team. You will greet guests, assess their needs, and recommend service packages and products to enhance their experience.

You'll own personal sales goals, contribute to the center's metrics, prebook visits, and help guests feel welcome while maintaining brand standards. Prior retail or service experience is a plus, and strong communication is essential.

Qualifications

• One year of service or retail experience required.
• Sales experience strongly preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Sell service packages, memberships, and retail products to guests and prebook their next visit.
• Meet and own personal sales goals and performance metrics.
• Learn guests' needs and skincare goals to recommend services and products.
• Explain benefits of waxing and our promotions and retail line clearly.
• Greet guests, book appointments, and resolve questions or concerns professionally.

Skills

Sales experience

Customer service

POS systems

Interpersonal skills

Job description

European Wax Centers in Garwood, NJ is seeking a Sales & Guest Experience Associate to join our front-line sales team. You will greet guests, assess their needs, and recommend service packages and products to enhance their experience.

You'll own personal sales goals, contribute to the center's metrics, prebook visits, and help guests feel welcome while maintaining brand standards. Prior retail or service experience is a plus, and strong communication is essential.