Guest Experience & Skincare Sales Associate

European Wax Center, Inc.; Dumfries (VA); On-site; USD 19,000 - 28,000; Part time

Job summary

European Wax Center, Inc. is seeking a friendly Guest Service/Sales Associate to greet guests, assess their skincare goals, and guide them through wax pass options and promotions. You will deliver attentive service in a fast-paced, retail environment, upholding cleanliness and brand standards.

The role emphasizes strong interpersonal skills, POS proficiency, and teamwork. Candidates should have at least one year in service or retail, adapt to different guests, stay calm under pressure, and

Qualifications

• One year of related service or retail experience.
• Strongly prefer previous sales experience.
• Exceptional interpersonal and communication skills, ensuring clear and effective interactions with guests.
• Can demonstrate proficiency in point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and remain calm under pressure.
• Outstanding communication skills; commitment to a clean, organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor, setting the tone for a positive experience.
• Engage guests to understand their needs, preferences, and skincare goals.
• Educate guests on wax pass options, promotions, and benefits of prebooking; know the retail line.
• Address guest inquiries, book reservations, and resolve concerns promptly and professionally.
• Maintain an organized front desk and lobby, upholding brand cleanliness standards.
• Foster a collaborative team environment by sharing product knowledge and assisting colleagues.
• Participate in ongoing training to stay current on brand knowledge and sales techniques.

Skills

Interpersonal skills

Communication

Customer service

Teamwork

Tools

POS systems

Computer literacy

Job description

European Wax Center, Inc. is seeking a friendly Guest Service/Sales Associate to greet guests, assess their skincare goals, and guide them through wax pass options and promotions. You will deliver attentive service in a fast-paced, retail environment, upholding cleanliness and brand standards.

The role emphasizes strong interpersonal skills, POS proficiency, and teamwork. Candidates should have at least one year in service or retail, adapt to different guests, stay calm under pressure, and