Guest Experience Shift Leader

UDF-MyScoop Branding; Marysville (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is hiring a Shift Leader to provide outstanding guest service and supervise daily store operations. You will lead team members on shift, ensure accurate cash handling, age-restricted sales, and adherence to company policies while maintaining a clean, safe, and welcoming store environment.

Responsibilities include supervising POS and gas transactions, stocking and merchandising, ensuring product quality, and delivering the signature Hi Five Guest Experience to every guest.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to communicate clearly with guests and team members.
• Must be able to follow company policies and procedures.

Responsibilities

• Lead the shift to ensure excellent guest experience per The Hi Five program.
• Oversee daily operations including POS, gas console, and cash handling.
• Maintain store safety, cleanliness, and product presentation.
• Assist with inventory, restocking, and price accuracy.
• Monitor activity to prevent loss and ensure compliance with laws.

Skills

Guest service

Team leadership

Cash handling

Ethical conduct

Communication

Tools

POS System

Job description

United Dairy Farmers is hiring a Shift Leader to provide outstanding guest service and supervise daily store operations. You will lead team members on shift, ensure accurate cash handling, age-restricted sales, and adherence to company policies while maintaining a clean, safe, and welcoming store environment.

Responsibilities include supervising POS and gas transactions, stocking and merchandising, ensuring product quality, and delivering the signature Hi Five Guest Experience to every guest.