Guest Experience Shift Lead

UDF-MyScoop Branding; Delaware (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience and supervise daily operations. You will welcome guests, manage transactions, and oversee stock and cleanliness during your shift.

Responsibilities include operating the POS and gas console, ensuring compliance with alcohol/tobacco laws, and leading team members on duty to maintain a safe, efficient store environment.

Qualifications

• Must be legally qualified under state laws to conduct all sales transactions, including alcohol/tobacco.
• Ability to communicate effectively in English with guests.
• Proficient with POS system and gas console operations.
• Ability to maintain stock and ensure store cleanliness and safety.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience to every guest.
• Assist with shakes, ice cream, sundaes, sodas and hand-packed items.
• Operate POS and gas console accurately and handle transactions.
• Stock shelves, dip cabinets, coffee pots and ice dispensers.
• Maintain store safety, cleanliness, and proper temperature controls.
• Complete time records and customer documents correctly.
• Assist with other duties as assigned by management.

Skills

Customer service

English communication

POS system operation

Cash handling

Alcohol/Tobacco compliance

Tools

POS terminal

Gas console

Job description

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience and supervise daily operations. You will welcome guests, manage transactions, and oversee stock and cleanliness during your shift.

Responsibilities include operating the POS and gas console, ensuring compliance with alcohol/tobacco laws, and leading team members on duty to maintain a safe, efficient store environment.