Guest Experience Shift Leader

UDF-MyScoop Branding; Milford (OH); Presencial; USD 28 000 - 32 000; Tempo integral

Resumo da oferta

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience and lead store operations. You will supervise team members, ensure safe and efficient service, and maintain product quality and cleanliness throughout shifts.

The role requires adherence to company policies and laws, including alcohol and tobacco sales regulations, and a strong focus on customer satisfaction and teamwork.

Qualificações

• Provide the Hi Five Guest Experience to every Guest.
• Maintain safety and adherence to policies during shifts.
• Communicate effectively with customers and team members.

Responsabilidades

• Greet Guests and ensure the store is ready for guests at all times.
• Handle shake, drink, ice cream and other product preparations.
• Operate POS and gas console, process transactions, and handle money with accuracy.
• Keep shelves and freezers stocked and presentable.
• Follow security procedures and maintain cash control.

Conhecimentos

Guest experience

Customer service

Ferramentas

POS system

Gas console

Descrição da oferta de emprego

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience and lead store operations. You will supervise team members, ensure safe and efficient service, and maintain product quality and cleanliness throughout shifts.

The role requires adherence to company policies and laws, including alcohol and tobacco sales regulations, and a strong focus on customer satisfaction and teamwork.