Guest Experience Shift Lead

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to ensure outstanding guest service and safe, efficient shift operations. You will follow company policies, manage staff during your shift, and carry out required tasks in a fast-paced store environment.

The role requires attention to safety, ethical conduct, and compliance with alcohol and tobacco sales regulations, while delivering the Hi Five Guest Experience to every guest.

Qualifications

• Must be able to communicate effectively with customers.
• Ability to operate store equipment and POS.
• Ability to follow policies and regulations.
• Legal qualification to conduct alcohol and tobacco sales.

Responsibilities

• Provide the Hi Five Guest Experience and greet Guests.
• Prepare DipSide items and beverages.
• Operate POS system and gas console.
• Maintain stocked, clean and safe store.
• Monitor cash handling and security procedures.
• Maintain equipment temperatures and refrigeration.
• Complete time records and reporting.
• Other duties as assigned by Management.
• Communicate effectively in English with customers.

Job description

United Dairy Farmers is seeking a Shift Leader to ensure outstanding guest service and safe, efficient shift operations. You will follow company policies, manage staff during your shift, and carry out required tasks in a fast-paced store environment.

The role requires attention to safety, ethical conduct, and compliance with alcohol and tobacco sales regulations, while delivering the Hi Five Guest Experience to every guest.