Guest Experience Shift Leader

Concessions Intl Brand; College Park (GA); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Concessions Intl Brand in College Park, GA is seeking a flexible Guest Services Supervisor to lead daily operations in a fast-paced environment. You will handle guest transactions, assist with food prep, ensure cleanliness, and support management in opening and closing duties.

Ideal candidates have 1–2 years in customer service with supervisory experience, can obtain ServSafe certification, and provide friendly, attentive service to every guest while maintaining safety and quality standards.

Qualifications

• High school diploma or GED required.
• 1-2 years customer service and supervisory experience.
• Ability to obtain alcohol awareness and ServSafe certification.

Responsibilities

• Provide friendly service and greet guests per standards.
• Explain and promote menu offerings and promotions.
• Handle cash transactions with proper documentation.
• Cook and store food at proper temperatures following standards.
• Assist management and supervise staff in their absence.
• Open and close the unit including cash, inventory, and appearance.
• Follow all policies, procedures and safety guidelines.
• Assist training of associates to maintain standards.

Skills

Customer service

Supervisory experience

Cash handling

Education

High school diploma or GED

Job description

Concessions Intl Brand in College Park, GA is seeking a flexible Guest Services Supervisor to lead daily operations in a fast-paced environment. You will handle guest transactions, assist with food prep, ensure cleanliness, and support management in opening and closing duties.

Ideal candidates have 1–2 years in customer service with supervisory experience, can obtain ServSafe certification, and provide friendly, attentive service to every guest while maintaining safety and quality standards.