Guest-Driven Shift Supervisor - Food & Beverage

CI HH Better Burger LLC; College Park (GA); On-site; USD 19,286 - 24,796; Full time

Job summary

Shake Shack ATL at College Park, GA seeks a Shift Leader to support restaurant operations, deliver Superior Guest Service, and lead team in the absence of a manager. You will assist with cash handling, food prep and service, opening and closing duties, and ensuring cleanliness and safety.

The role requires 1-2 years of supervisory experience or similar, a high school diploma or GED, and ServSafe certification. Training is provided; this is a full-time, on-site position with growth opportunities.

Qualifications

• Must be able to obtain alcohol awareness and ServSafe certification.
• 1-2 years customer service and supervisory experience or equivalent.
• Experience in food service and cash handling.

Responsibilities

• Provide superior guest service and greet guests.
• Explain and upsell menu offerings and promotions to guests.
• Handle cash transactions and process payments.
• Cook and store food at proper temperatures; label, date, and rotate products.
• Assist with opening/closing duties including cash management, inventory, stocking.
• Follow safety guidelines and company policies.

Skills

supervisory experience

customer service

cash handling

food safety

Education

High school diploma or GED

ServSafe certification

Job description

Shake Shack ATL at College Park, GA seeks a Shift Leader to support restaurant operations, deliver Superior Guest Service, and lead team in the absence of a manager. You will assist with cash handling, food prep and service, opening and closing duties, and ensuring cleanliness and safety.

The role requires 1-2 years of supervisory experience or similar, a high school diploma or GED, and ServSafe certification. Training is provided; this is a full-time, on-site position with growth opportunities.