Guest Experience Shift Leader

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience at a Cincinnati area store. The role emphasizes friendly guest service, accurate POS handling, and safe store operations.

The position is full-time (37-40 hours per week) with potential 1st, 2nd or 3rd shift. Pay ranges from $13.50 to $15.25 per hour, with responsibilities including cash handling, stock rotation, and ensuring compliance with company policies.

Responsibilities

• Overall Guest Services: provide the signature UDF Hi Five Guest Experience and greet Guests warmly.
• DipSide Guest Services: prepare shakes/malts, ice cream/yogurt cups, sundaes, sodas, and hand-packed containers.
• Efficient Operation of POS and gas console: authorize and record transactions, handle payments and coupons.
• Stocking Merchandise: keep shelves and freezers full, rotate stock, check dates.
• Security: monitor guests and cash handling procedures to prevent loss.

Job description

United Dairy Farmers is seeking a Shift Leader to deliver the Hi Five Guest Experience at a Cincinnati area store. The role emphasizes friendly guest service, accurate POS handling, and safe store operations.

The position is full-time (37-40 hours per week) with potential 1st, 2nd or 3rd shift. Pay ranges from $13.50 to $15.25 per hour, with responsibilities including cash handling, stock rotation, and ensuring compliance with company policies.