Guest Experience Shift Lead

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader for full-time hours (37–40 per week) with shifts available 1st, 2nd, or 3rd. The role emphasizes delivering the Hi Five Guest Experience, managing store operations, and enforcing safety and policy compliance while handling alcohol/tobacco sales.

The position pays $13.50–$15.25 per hour with duties spanning guest service, POS operations, stocking, and team leadership during the shift. Commitment to ethical conduct is required.

Qualifications

• Provides the Hi Five Guest Experience to every Guest with warmth and efficiency.
• Manages cash handling and POS transactions accurately.
• Ensures compliance with alcohol/tobacco sale regulations and company policies.

Responsibilities

• Provide the Hi Five Guest Experience for all Guests.
• Lead shift operations to ensure safe, efficient store performance.
• Assist with cash handling and POS operations during shifts.
• Maintain cleanliness, stock, and equipment to meet standards.
• Support management in daily store tasks and guest service.

Skills

Guest Service

Cash Handling

Alcohol/Tobacco Sales

English Proficiency

Job description

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader for full-time hours (37–40 per week) with shifts available 1st, 2nd, or 3rd. The role emphasizes delivering the Hi Five Guest Experience, managing store operations, and enforcing safety and policy compliance while handling alcohol/tobacco sales.

The position pays $13.50–$15.25 per hour with duties spanning guest service, POS operations, stocking, and team leadership during the shift. Commitment to ethical conduct is required.