Guest-Experience Shift Leader

United Dairy Farmers; Batavia Township (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to supervise daily operations and guide a team during 1st, 2nd, or 3rd shift in a busy location. The role emphasizes guest service, cash handling, and adherence to company policies while ensuring safe, friendly service.

Responsibilities include leading a team, maintaining product availability, and ensuring accurate transactions and compliance with alcohol/tobacco sales laws. A positive attitude and reliability are essential.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate with customers.
• Ability to operate the POS terminal and gas console safely and accurately.
• Ability to perform arithmetic and handle cash transactions with accuracy.
• Ability to lift and handle items safely and tolerate temperature variations as required.

Responsibilities

• Provide the Hi Five Guest Experience to every guest during shifts.
• Prepare shakes, sundaes, and ice cream products for customers.
• Operate the POS system and gas pump with accuracy and integrity.
• Stock and rotate merchandise, check dates, and maintain clean store standards.
• Assist management and other associates as needed during shift.

Skills

Guest service excellence

English communication

Cash handling

Team leadership

Attention to detail

Tools

POS Terminal

Gas Console

Cash Register System

Job description

United Dairy Farmers is seeking a Shift Leader to supervise daily operations and guide a team during 1st, 2nd, or 3rd shift in a busy location. The role emphasizes guest service, cash handling, and adherence to company policies while ensuring safe, friendly service.

Responsibilities include leading a team, maintaining product availability, and ensuring accurate transactions and compliance with alcohol/tobacco sales laws. A positive attitude and reliability are essential.