Guest Experience Shift Lead

Church's Chicken; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Church's Chicken is seeking a Shift Leader to ensure guests receive a superior dining experience through friendly, quick, and accurate service in a clean, safe environment. You will lead team members, uphold brand standards, and handle opening/closing duties with attention to accuracy and safety.

The role emphasizes training, feedback, and teamwork, with responsibilities spanning service quality, inventory, and reports to management.

Qualifications

• Must be 18 years old.
• High school diploma or GED.
• Authorized to work in the United States.
• Valid driver’s license and access to a vehicle.
• Able to pass background check.
• Reliable phone available 24 hours.
• Available to open and close shifts.
• May work temporarily at other locations.

Responsibilities

• Create a World Class Guest Experience with friendly, quick and accurate service.
• Maintain cleanliness, safety and brand standards.
• Assign tasks and supervise team members to ensure completion.
• Support teamwork and communicate with management and guests.
• Perform opening/closing duties and complete shift reports.

Skills

Age 18+

Diploma/GED

Work eligibility

Driver's license

Background check

Phone access

Shift availability

Location flexibility

Education

High school diploma or GED

Job description

Church's Chicken is seeking a Shift Leader to ensure guests receive a superior dining experience through friendly, quick, and accurate service in a clean, safe environment. You will lead team members, uphold brand standards, and handle opening/closing duties with attention to accuracy and safety.

The role emphasizes training, feedback, and teamwork, with responsibilities spanning service quality, inventory, and reports to management.