Guest Experience Shift Lead

United Dairy Farmers; Hamilton (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Hamilton, OH, is seeking a Shift Leader to oversee daily store operations, assist the Store Manager, and ensure a high standard of guest service. The role includes preparing dip-side items, handling POS transactions, and maintaining clean, well-stocked conditions across shifts.

The position requires strong communication, reliability, and adherence to safety and policy guidelines, with shifts possibly covering 1st, 2nd, or 3rd periods.

Qualifications

• Ability to communicate effectively with customers.
• Ability to operate POS terminal and gas console.
• Ability to follow safety and policy guidelines.
• Ability to handle cash, coins, and payments accurately.

Responsibilities

• Greet Guests and provide the Hi Five Guest Experience.
• Assist with shakes, ice cream, and other dip-side items.
• Operate POS system and gas console accurately and efficiently.
• Maintain clean, stocked shelves and proper stock rotation.
• Follow security and loss-prevention procedures and report issues when needed.

Skills

Communication

Customer service

English proficiency

Tools

POS System

Gas Console

Cash Handling

Job description

United Dairy Farmers in Hamilton, OH, is seeking a Shift Leader to oversee daily store operations, assist the Store Manager, and ensure a high standard of guest service. The role includes preparing dip-side items, handling POS transactions, and maintaining clean, well-stocked conditions across shifts.

The position requires strong communication, reliability, and adherence to safety and policy guidelines, with shifts possibly covering 1st, 2nd, or 3rd periods.