Guest Experience Server — Elevate Dining

800_ilani Cowlitz Tribal Gaming Authority; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

ilani on the Cowlitz Reservation in Ridgefield, Washington seeks team members to enhance the guest dining experience. Responsibilities include greeting guests, presenting menus, taking orders, serving courses, and ensuring satisfaction throughout service.

Ideal candidates have at least 1 year in a high-volume food/beverage setting, strong interpersonal skills, and the ability to stand for 8 hours. The role requires lifting up to 50 lbs and working in a smoking environment.

Qualifications

• Experience in a high-volume food and beverage setting preferred.
• Excellent communication and guest service orientation.
• Ability to stand/walk for an 8-hour shift.
• Must be able to lift and carry up to 50 lbs.
• Must be at least 21 years old and able to work in a smoking environment.

Responsibilities

• Greet guests, present menus, explain specials, and take orders.
• Serve courses from kitchen and service bars; garnish and decorate dishes.
• Totals the bill, accepts payment, and makes change.
• Maintain clean counters and tables; support servers as needed.
• Ensure guest satisfaction and comply with health and safety standards.

Skills

Interpersonal skills

Customer service

Education

High School Diploma / GED

Job description

ilani on the Cowlitz Reservation in Ridgefield, Washington seeks team members to enhance the guest dining experience. Responsibilities include greeting guests, presenting menus, taking orders, serving courses, and ensuring satisfaction throughout service.

Ideal candidates have at least 1 year in a high-volume food/beverage setting, strong interpersonal skills, and the ability to stand for 8 hours. The role requires lifting up to 50 lbs and working in a smoking environment.