Beverage Server

800_ilani Cowlitz Tribal Gaming Authority; United States; On-site; USD 23,000 - 26,000; Full time

Job summary

ilani is seeking a personable Beverage Server to provide world-class guest service on our gaming floor, taking drink orders, serving alcohol and non-alcoholic beverages, and processing payments per our procedures. Located on the Cowlitz Reservation in Ridgefield, Washington, ilani offers a dynamic hospitality environment where teamwork, integrity, and a welcoming approach are essential.

A High School Diploma or GED is required, plus 1 year of high-volume service experience and willingness to

Qualifications

• High School Diploma / GED required.
• RED or Foreign High School Diploma (FHD) equivalency accepted.
• One year of experience in a high-volume food and beverage setting.
• Must be at least 21 years old.
• Standing position requiring 8-hour shifts with bending and lifting.
• Willing to work in a smoking environment and follow health and safety measures.

Responsibilities

• Promotes superior guest service on the gaming floor.
• Serves alcoholic and other beverages to guests and processes payments.
• Uses the POS terminal and completes cashiering functions.
• Follows state liquor laws, ID procedures, and safety protocols.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School Diploma or GED

RED or FHD equivalency

Job description

Pledge for Success:

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Provides world class guest service on our gaming floor, taking drink orders, serving alcohol and non-alcoholic beverages to guests, and taking payment for purchases in accordance with departmental procedures.

Duties and Responsibilities:

Promotes superior guest service. Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani. Consistently demonstrates collaborative, relationship building, welcoming and mutually respectful behaviors. Serves alcoholic and other beverages to guests, including the casino floor, cocktail lounges and other areas as needed. Uses point of sale terminal and completes other cashiering functions. Consistently applies knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service, and shutoff procedures. Responsible for the handling all payment methods. Maintains confidentiality of sensitive information. Performs other duties as assigned.

Minimum Qualifications:

High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment. One (1) year of experience serving in a high-volume food and beverage setting. A successful candidate must be at last 21 years of age. Must be dependable, flexible, and available to work any shift, especially nights and weekends. This is a standing position, and includes bending and lifting, you must be able to do this job effectively for an 8-hour shift. Must be willing to work in a smoking environment. Must be willing to adhere to company health and safety measures.

Work Shift:

Any (United States of America) Wages: This role offers a starting wage of $17.13 per hour. Candidates with relevant experience may be placed higher within the established pay range.

Location:

Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, is the Pacific Northwest's premier gaming, dining, entertainment and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 22 different restaurants, bars and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances.