Guest Experience & Sales Associate

European Wax Center, Inc.; Mount Laurel Township (NJ); On-site; USD 22,000 - 28,000; Part time

Job summary

European Wax Center in Mount Laurel, NJ, is seeking a Guest Service/Sales Associate. The role combines warm guest reception with sales responsibilities and product knowledge, contributing to a welcoming spa environment.

Responsibilities include greeting guests, understanding skincare goals, educating on wax pass options and promotions, and maintaining a clean front desk area. Team training and peak-season support are part of the job.

Qualifications

• One year of related service or retail experience.
• Strong interpersonal and communication skills.
• Can demonstrate proficiency in point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and remain calm under pressure.
• Commitment to maintaining a clean and organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor, setting the tone for a positive experience.
• Engage guests in meaningful conversations to understand their specific needs, preferences, and skincare goals.
• Proactively educate guests on all of our wax pass options, current promotions, the benefits of waxing regularly and prebooking.
• Upholds Artemis Wax standards and protocols at all times. Addresses guest inquiries, book reservations, and resolve concerns in a prompt and professional manner, ensuring guest satisfaction.
• Maintain an organized and inviting front desk & lobby area, upholding the brand standards of cleanliness and hygiene.
• Foster a positive and collaborative team environment by assisting colleagues and sharing product knowledge.
• Participate in ongoing training and development to stay on top of brand knowledge and sales techniques.

Skills

Retail experience

Sales experience

Interpersonal skills

POS systems

Communication skills

Organization

Education

High School

Job description

European Wax Center in Mount Laurel, NJ, is seeking a Guest Service/Sales Associate. The role combines warm guest reception with sales responsibilities and product knowledge, contributing to a welcoming spa environment.

Responsibilities include greeting guests, understanding skincare goals, educating on wax pass options and promotions, and maintaining a clean front desk area. Team training and peak-season support are part of the job.