Sales & Guest Experience Associate | Commission Earned

European Wax Centers; Montclair (NJ); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Paid time off

Employee discount

Job summary

European Wax Centers in Montclair, NJ is seeking a Sales & Guest Experience Associate to welcome guests, assess needs, and recommend waxing services and products. You will build relationships, help guests choose the right packages, and prebook visits to drive repeat business.

Your upbeat, sales-focused approach will be rewarded with commission based earnings. Responsibilities include opening/closing the center as a key holder, greeting guests, scheduling appointments, and maintaining a tidy,

Qualifications

• One year of service or retail experience.
• Sales experience strongly preferred.
• Proactive, adaptable problem solver and positive team player.
• Exceptional interpersonal and communication skills.
• Comfortable using point-of-sale systems and computers.
• Able to adapt to different guest personalities and stay calm under pressure.
• Commitment to keeping a clean and organized workspace.

Responsibilities

• Sell service packages, memberships, and retail products to guests and prebook their next visit.
• Own your individual sales goals and performance metrics.
• Learn each guest’s needs, preferences, and skincare goals, and recommend the right services and products.
• Know our services, packages, promotions, and retail line well enough to clearly explain the benefits of waxing regularly.
• Serve as a key holder, responsible for opening and closing the center.
• Greet guests warmly, book appointments, and resolve questions or concerns quickly and professionally.
• Keep the front desk and lobby organized and up to brand standards.

Skills

Interpersonal communication

Sales experience

Team player

POS systems

Tools

POS systems

Job description

European Wax Centers in Montclair, NJ is seeking a Sales & Guest Experience Associate to welcome guests, assess needs, and recommend waxing services and products. You will build relationships, help guests choose the right packages, and prebook visits to drive repeat business.

Your upbeat, sales-focused approach will be rewarded with commission based earnings. Responsibilities include opening/closing the center as a key holder, greeting guests, scheduling appointments, and maintaining a tidy,