Guest Experience & Sales Ops Coordinator

Travel Leisure Resort Development Inc; United States; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and disability insurance

Paid time off

Job summary

Travel + Leisure Co. is seeking a Business Operations Coordinator to support site sales and marketing teams, ensuring an excellent guest experience from tour reception to contract processing and gifting.

The role involves greeting touring guests, collecting information, balancing cash, and preparing contracts. You will maintain databases, produce daily/weekly/monthly reports, and provide admin support across Sales, Marketing, HR and Resort.

Qualifications

• Candidate maintains a positive and upbeat attitude in a dynamic environment.
• Ability to multi-task in a fast-paced sales center with accuracy.
• Detail-oriented, works independently or in a team setting.
• Strong verbal and written communication; problem solving skills.
• High availability to work weekends and holidays; hospitality/retail experience preferred.
• Experience with Timeshare, retail, hospitality, or administrative work is a plus.

Responsibilities

• Greet and qualify touring guests and provide exceptional guest experiences.
• Collect and validate guest information, balance cash and deposits.
• Prepare contracts for sales and property owners.
• Enter guest/tour data into the company database and maintain records.
• Balance premiums and assist with accounts payable and inventory management.
• Provide administrative support across Sales, Marketing, HR and Resort.

Skills

Positive attitude

Multi-tasking

Detail-oriented

Problem solving & communication

Availability on weekends/holidays

MS Office & Salesforce

Education

High School diploma or equivalent

Tools

MS Office (Word & Excel)

Salesforce

Job description

Travel + Leisure Co. is seeking a Business Operations Coordinator to support site sales and marketing teams, ensuring an excellent guest experience from tour reception to contract processing and gifting.

The role involves greeting touring guests, collecting information, balancing cash, and preparing contracts. You will maintain databases, produce daily/weekly/monthly reports, and provide admin support across Sales, Marketing, HR and Resort.