Guest Experience & Sales Operations Coordinator

Wyndham; Florida; On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

Parental leave and holidays

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. in Florida is seeking a Business Operations Coordinator to support site sales and marketing teams through tour reception, contract processing and gifting, ensuring an excellent guest experience.

You will handle guest information, balance cash, assist departments, and maintain reports, with full weekend and holiday availability; a High School diploma is required and Salesforce/MS Office experience preferred.

Qualifications

• High School diploma or equivalent.
• Hospitality or administrative experience preferred.
• Excellent problem solving, verbal and written communication skills.

Responsibilities

• Provide an exceptional experience to all internal/external guests.
• Greet and qualify touring guests; collect and validate guest information.
• Disperse gifts to guests and manage premiums.
• Prepare sales contracts for the sales department and property owners.
• Maintain property owner information and assist with contract questions.
• Prepare and balance cash and deposits for contracts and gifting departments.
• Enter all guest and tour information into the company database.
• Update and maintain sales and marketing reports daily/weekly/monthly.
• Provide administrative support to Sales, Marketing, HR & Resort.
• Assist with accounts payable, commissions and inventory management.

Skills

Customer service

Multitasking

Communication

Attention to detail

Teamwork

Education

High School diploma or equivalent

Tools

Salesforce

MS Office

Job description

Travel + Leisure Co. in Florida is seeking a Business Operations Coordinator to support site sales and marketing teams through tour reception, contract processing and gifting, ensuring an excellent guest experience.

You will handle guest information, balance cash, assist departments, and maintain reports, with full weekend and holiday availability; a High School diploma is required and Salesforce/MS Office experience preferred.