Guest Experience & Wax Sales Associate

European Wax Center; Marlton (NJ); On-site; USD 21,000 - 28,000; Full time

Job summary

European Wax Center in Marlton, NJ is seeking a Guest Service/Sales Associate who creates a warm, welcoming experience for every guest. You will greet guests, explore skincare goals, present wax pass options, promotions, and our retail line, and prebook appointments.

You will maintain a tidy front desk, share product knowledge with the team, participate in ongoing brand training, and handle reservations with professionalism in a fast-paced environment.

Qualifications

• One year of related service or retail experience.
• Strong interpersonal and communication skills.
• Proficiency with point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and remain calm under pressure.
• Commitment to maintaining a clean and organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor.
• Engage guests to understand needs, goals, and skincare preferences.
• Educate guests on wax pass options, promotions, and retail line; encourage prebooking.
• Address guest inquiries and resolve concerns promptly and professionally.
• Maintain an organized front desk and lobby area, upholding brand standards.
• Share product knowledge with colleagues and participate in training.
• Work in a fast-paced environment and support team as needed.

Skills

Sales experience

Interpersonal communication

Customer service

Retail experience

Adaptability

Organizational skills

Team collaboration

Tools

POS systems

Computer literacy

Job description

European Wax Center in Marlton, NJ is seeking a Guest Service/Sales Associate who creates a warm, welcoming experience for every guest. You will greet guests, explore skincare goals, present wax pass options, promotions, and our retail line, and prebook appointments.

You will maintain a tidy front desk, share product knowledge with the team, participate in ongoing brand training, and handle reservations with professionalism in a fast-paced environment.