Guest Experience & Restaurant Operations Lead

Subway - 23384-0; Village of Hamilton (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Subway is seeking a Manager to lead daily operations, ensuring guest satisfaction, quality food, and a clean, functional restaurant.

You will manage inventory and money controls, coordinate local marketing, recruit and train staff, and uphold safety standards while fostering a collaborative team. Full-time/part-time roles vary by location; strong communication and computer skills are essential.

Qualifications

• High school diploma or equivalent, college degree preferred.
• A minimum of 2 years in a restaurant environment, experience in supervising and training staff.
• Must be an excellent communicator with the ability to deal with all levels of team members.
• Computer knowledge is essential.

Responsibilities

• Provide an excellent guest experience and ensure great food is prepared and served.
• Keep the restaurant functional, clean and beautiful.
• Manage inventory and money control systems.
• Coordinate local marketing initiatives and community outreach.
• Recruit staff and train team members.
• Maintain standards of restaurant safety and security.
• Be a team player.
• Recruiting and rewarding outstanding team members.
• Ensuring safety and security protocols are followed.
• Maintaining business records and analyzing them to help increase sales.
• Identifying and contacting prospective guests to promote sales.
• Supporting local and national marketing initiatives, ensuring readiness for new marketing windows.
• Planning special events and promotions.

Skills

Excellent communication

Computer knowledge

Education

High school diploma or equivalent

College degree preferred

Job description

Subway is seeking a Manager to lead daily operations, ensuring guest satisfaction, quality food, and a clean, functional restaurant.

You will manage inventory and money controls, coordinate local marketing, recruit and train staff, and uphold safety standards while fostering a collaborative team. Full-time/part-time roles vary by location; strong communication and computer skills are essential.