Guest Experience Pro — Front Desk (Daily Pay)

Hyatt Hotels Corporation; Oakland (CA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Daily Pay!

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hyatt Hotels Corporation in Oakland seeks a Front Desk Agent to welcome guests with warmth, manage check-ins/check-outs, and coordinate requests, turning first impressions into lasting memories. You’ll be the friendly face at a Hyatt property in Uptown Oakland, with a hospitality-driven team ensuring smooth operations.

You’ll balance reservations, guest inquiries, and financial details while maintaining a high standard of service.

Qualifications

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Welcome guests warmly and handle check-ins/check-outs with efficiency.
• Communicate clearly with guests and team members to ensure smooth operations.
• Resolve issues quickly to maintain a seamless guest experience.
• Manage reservations and financial details while staying organized.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in hotel or related field preferred

Familiarity with hotel management software and MS Office

Tools

Hotel management software

Microsoft Office suite

Job description

Hyatt Hotels Corporation in Oakland seeks a Front Desk Agent to welcome guests with warmth, manage check-ins/check-outs, and coordinate requests, turning first impressions into lasting memories. You’ll be the friendly face at a Hyatt property in Uptown Oakland, with a hospitality-driven team ensuring smooth operations.

You’ll balance reservations, guest inquiries, and financial details while maintaining a high standard of service.