Guest Experience Pro - Front Desk Agent (Daily Pay)

Aimbridge Hospitality, LLC; Glen Allen, Northern (VA, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Paid Time Off

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is seeking a Front Desk Agent to welcome guests, handle check-ins and check-outs, and manage requests with a smile. You are the hotel’s face, ensuring a smooth, inviting guest experience in every interaction.

The role requires a high school diploma and familiarity with hotel management software; prior hotel experience is a plus. Competitive benefits follow an initial waiting period, with Daily Pay available.

Qualifications

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software.
• Proficient in Microsoft Office.

Responsibilities

• Provide warm guest check-in and check-out experiences.
• Communicate clearly with guests and team.
• Resolve issues quickly to ensure positive guest experiences.
• Multitask with reservations, check-ins, check-outs, and financial details.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality, LLC is seeking a Front Desk Agent to welcome guests, handle check-ins and check-outs, and manage requests with a smile. You are the hotel’s face, ensuring a smooth, inviting guest experience in every interaction.

The role requires a high school diploma and familiarity with hotel management software; prior hotel experience is a plus. Competitive benefits follow an initial waiting period, with Daily Pay available.