Guest Experience Pro — Front Desk Agent (Daily Pay)

Aimbridge Hospitality; Buena Park (CA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life & AD&D Insurance

Paid Time Off

Employee Assistance Program

401k

Job summary

Hilton Buena Park Anaheim is seeking a Front Desk Agent who delivers exceptional guest experiences through warm welcomes, smooth check-ins, and thoughtful departures. You’ll be the face of the hotel, ensuring every interaction feels effortless and inviting.

You’ll balance reservations, guest requests, and billing tasks with precision, while collaborating with team members to maintain a high-energy, guest-focused lobby environment.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: deliver warm, top-tier service to guests.
• Communication Champ: convey information clearly and with a smile to guests and team.
• Quick-Thinking Problem Solver: address issues promptly to ensure smooth operations.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma

Hotel industry experience preferred

Tools

Hotel management software

Microsoft Office

Job description

Hilton Buena Park Anaheim is seeking a Front Desk Agent who delivers exceptional guest experiences through warm welcomes, smooth check-ins, and thoughtful departures. You’ll be the face of the hotel, ensuring every interaction feels effortless and inviting.

You’ll balance reservations, guest requests, and billing tasks with precision, while collaborating with team members to maintain a high-energy, guest-focused lobby environment.