Guest Experience & Operations Manager - Fun-Focused Bowling

Stars and Strikes Family Entertainment Center; Loganville (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health & 401k Benefits.

Bonuses.

Paid-Time Off.

Free bowling, laser tag & gameplay!

Job summary

Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager to lead operations at our high-volume entertainment center in Georgia. You will oversee the concourse, bowling, bar and lane service, and strive to meet or exceed sales goals while delivering memorable guest experiences.

The ideal candidate has 1-2 years of management experience, a friendly professional demeanor, and the ability to work weekends and holidays. Hospitality and/or F&B experience is preferred.

Qualifications

• 1-2 years of management experience.
• Friendly, outgoing and professional demeanor.
• Must be able to work weekends and holidays.
• Experience in Hospitality and/or Food & Beverage is preferred.

Responsibilities

• Ensure a "FUN" atmosphere.
• Identify & Resolve Issues Impacting Guest Experience.
• Oversee location cleanliness and floor management.
• Compliance and Training Validation; Overall Floor Management (bowling, bar and lane service).

Skills

People leadership

Operations management

Guest service

Hospitality

Job description

Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager to lead operations at our high-volume entertainment center in Georgia. You will oversee the concourse, bowling, bar and lane service, and strive to meet or exceed sales goals while delivering memorable guest experiences.

The ideal candidate has 1-2 years of management experience, a friendly professional demeanor, and the ability to work weekends and holidays. Hospitality and/or F&B experience is preferred.