Guest Experience & Operations Manager - Concourse

Stars and Strikes Family Entertainment Centers; Tucker (GA); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Free bowling, laser tag & gameplay

Job summary

Stars and Strikes Family Entertainment Centers is looking for a Concourse Experience Manager in Tucker, Georgia. The ideal candidate will ensure a vibrant atmosphere while leading operations in bowling and service, cultivating memorable guest experiences.

Responsibilities include team management, exceeding sales goals, and maintaining high cleanliness standards. Join a family-oriented company with multiple career advancement opportunities.

Qualifications

• 1-2 years of management experience required.
• Must be friendly, outgoing, and professional.
• Experience in Hospitality and/or Food & Beverage preferred.

Responsibilities

• Ensure a fun and engaging atmosphere.
• Identify and resolve issues affecting guest experience.
• Manage overall floor operations including bowling and bar services.

Skills

Guest service skills

Management experience

Hospitality experience

Problem-solving skills

Job description

Stars and Strikes Family Entertainment Centers is looking for a Concourse Experience Manager in Tucker, Georgia. The ideal candidate will ensure a vibrant atmosphere while leading operations in bowling and service, cultivating memorable guest experiences.

Responsibilities include team management, exceeding sales goals, and maintaining high cleanliness standards. Join a family-oriented company with multiple career advancement opportunities.