Guest Experience & Operations Coordinator

Margaritaville; Nashville (TN); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Descripción de la vacante

Travel + Leisure Co. in Nashville seeks a Coordinating Assistant to handle tour reception, gifting, and contracts while supporting Sales, Marketing, HR and other resort teams. You will balance cash, prepare reports, and ensure accurate data entry in CRS/Epiphany systems.

The role requires at least a High School diploma and 1 year of office and customer service experience. Proficiency with Word/Outlook/Excel is expected, with attention to data security and PCI/PII standards.

Formación

• High School Diploma required.
• One year of general office experience or equivalent.
• One year of customer service experience preferred.

Responsabilidades

• Greet and qualify touring guests and collect guest information.
• Assist Sales Agents by assigning tours and providing information to Sales/Marketing.
• Offer excellent customer service and answer guest questions professionally.
• Prepare and balance cash, down payments, and site statistics for contract processes.
• File and secure documents per procedures and maintain Guest/Owner information securely.

Conocimientos

Customer service

Educación

High School Diploma

Herramientas

Central Reservation System (CRS) / EPNY

Microsoft Word

Microsoft Outlook

Microsoft Excel

Descripción del empleo

Travel + Leisure Co. in Nashville seeks a Coordinating Assistant to handle tour reception, gifting, and contracts while supporting Sales, Marketing, HR and other resort teams. You will balance cash, prepare reports, and ensure accurate data entry in CRS/Epiphany systems.

The role requires at least a High School diploma and 1 year of office and customer service experience. Proficiency with Word/Outlook/Excel is expected, with attention to data security and PCI/PII standards.