Travel Operations & Contracts Coordinator

Travel + Leisure Co.; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Life and accident coverage

Disability

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is hiring an administrative coordinator in Nashville to manage tour reception, gifting, and contract processes. You will assist Sales & Marketing, answer phones, and provide exceptional guest service.

Responsibilities include data entry into CRS/Epiphany, daily reconciliations, cash preparation, and file management. This role supports Sales, Marketing, HR, and resort teams in a fast-paced environment.

Qualifications

• Proficient in CRS or EPNY (preferred).
• Strong verbal and written communication skills.
• Experience in data entry and contract handling.

Responsibilities

• Greet and qualify touring guests and collect info.
• Answer phones and assist guests in a professional manner.
• Distribute premiums and handle daily gift/contract reconciliation.
• Enter tour and gifting data into systems; run reports.
• Prepare and balance cash, site stats for the Contract Department.
• Files and secures documents; support Sales, Marketing, HR, and resort teams.

Skills

Customer service

Data entry

Office coordination

Education

High School Diploma

Tools

Central Reservation System (CRS) / EPNY

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Travel + Leisure Co. is hiring an administrative coordinator in Nashville to manage tour reception, gifting, and contract processes. You will assist Sales & Marketing, answer phones, and provide exceptional guest service.

Responsibilities include data entry into CRS/Epiphany, daily reconciliations, cash preparation, and file management. This role supports Sales, Marketing, HR, and resort teams in a fast-paced environment.