Guest Experience & Office Support Coordinator

Medline Industries, LP; Corcoran (MN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking an Office Coordinator to ensure an outstanding guest experience and serve as the primary contact for welcoming guests to the facility. You will also answer calls, receive mail and packages, and provide support for the management team and hourly staff.

Responsibilities include greeting visitors, directing them to meeting rooms, issuing badges, processing deliveries, and assisting with travel inquiries and expense reports.

Qualifications

• Experience providing customer service to internal and external customers.
• Ability to greet visitors and handle inquiries professionally.
• Experience answering phones and directing calls to the appropriate party.

Responsibilities

• Serve as the initial contact for greeting visitors, logging guest visits, and alerting the appropriate party of the visitor’s arrival.
• Help direct and/or escort visitors to appropriate Medline meeting room/destination.
• Complete security procedures (e.g., issues badges to new team members, ensures proper completion of visitors' log).
• Assist in maintaining office and breakroom cleanliness and ordering office and breakroom supplies when needed.
• Assist team members with travel-related inquiries, employee purchases, employee shipments, and distributing of apparel.
• Process expense reports for management team and hourly team members.
• Follow record retention guidelines to scan and retain non-sensitive team member documents.
• Maintain communication boards, location contact list, and Operations News Network Content with information and content supplied by the management team.
• Answer incoming calls in a professional and courteous manner.
• Direct callers to appropriate parties or departments for all Medline locations.
• Receive and direct all deliveries, including, food, printing, and flowers.
• Contact applicable employee upon delivery.
• Assist in maintaining facility safety by alerting security of any suspicious activity.
• Provide professional, accurate, and timely support to visitors and employees.

Skills

Customer service

Guest greetings

Telephone handling

Education

High school diploma or equivalent

Tools

MS Office

Job description

Medline Industries, LP is seeking an Office Coordinator to ensure an outstanding guest experience and serve as the primary contact for welcoming guests to the facility. You will also answer calls, receive mail and packages, and provide support for the management team and hourly staff.

Responsibilities include greeting visitors, directing them to meeting rooms, issuing badges, processing deliveries, and assisting with travel inquiries and expense reports.