Office Coordinator

Medline Industries, Inc.; Uxbridge (MA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP seeks an Office Coordinator to serve as the primary contact for guests, answer phones, receive mail and packages, and perform support tasks for management and hourly team members. The role emphasizes delivering an outstanding guest experience and coordinating with various departments.

The position requires a high school diploma and prior customer service experience; the salary ranges hourly from $20.25 to $29.25, with benefits including health, life, disability insurance,

Qualifications

• Must have customer service experience with internal and external customers.

Responsibilities

• Greet visitors and log visits; direct to meetings as needed.
• Answer and route phone calls professionally.
• Receive mail and packages and distribute to recipients.
• Assist in office and breakroom supplies management and cleanliness.
• Process basic expense reports for the management and hourly teams.

Education

High school diploma or equivalent

Job description

Job Summary

Under general supervision, the Office Coordinator is responsible for ensuring an outstanding guest experience by serving as the primary point of contact for welcoming guests to the facility. Additionally, the Office Coordinator will be responsible for answering phone calls, receiving mail and packages, and performing other support tasks for the management team and hourly team members.

Job Description

MAJOR RESPONSIBILITIES:

• Serve as the initial contact for greeting visitors, logging guest visits, and alerting the appropriate party of the visitor’s arrival. Help direct and/or escort visitors to appropriate Medline meeting room/destination.
• Complete security procedures (e.g., issues badges to new team members, ensures proper completion of visitors' log).
• Assist in maintaining office and breakroom cleanliness and ordering office and breakroom supplies when needed.
• Assist team members with travel-related inquiries, employee purchases, employee shipments, and distributing of apparel.
• Process expense reports for management team and hourly team members.
• Follow record retention guidelines to scan and retain non-sensitive team member documents.
• Maintain communication boards, location contact list, and Operations News Network Content with information and content supplied by the management team.
• Answer incoming calls in a professional and courteous manner. Direct callers to appropriate parties or departments for all Medline locations.
• Receive and direct all deliveries, including, food, printing, and flowers. Contact applicable employee upon delivery.
• Assist in maintaining facility safety by alerting security of any suspicious activity.
• Provide professional, accurate, and timely support to visitors and employees.

MINIMUM JOB REQUIREMENTS:

Education:

• High school diploma or equivalent

Certification / Licensure:

• None

Work Experience:

• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction

Knowledge / Skills / Abilities:

• None

PREFERRED JOB REQUIREMENTS:

Education:

• None

Certification / Licensure:

• None

Work Experience:

• None

Knowledge / Skills / Abilities:

• None

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$20.25 - $29.25 Hourly

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.