Guest Experience & Office Coordinator

Medline Industries, LP; Carteret (NJ); On-site; USD 28,000 - 40,000; Full time

Job summary

Medline Industries, LP is seeking an Office Coordinator to be the first point of contact for guests and visitors. You will answer phones, log visits, and support the management team and hourly staff with a range of administrative tasks.

Under general supervision, you will greet visitors, issue badges, route calls, manage deliveries, process expense reports, and help maintain a clean, well-organized office environment for multiple Medline locations.

Qualifications

• Education: High school diploma or equivalent
• Work Experience: Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
• Certification / Licensure: None

Responsibilities

• Serve as the initial contact for greeting visitors, logging guest visits, and alerting the appropriate party of the visitor’s arrival.
• Help direct and/or escort visitors to appropriate Medline meeting room/destination.
• Complete security procedures (e.g., issues badges to new team members, ensures proper completion of visitors' log).
• Assist in maintaining office and breakroom cleanliness and ordering office and breakroom supplies when needed.
• Assist team members with travel-related inquiries, employee purchases, employee shipments, and distributing of apparel.
• Process expense reports for management team and hourly team members.
• Follow record retention guidelines to scan and retain non-sensitive team member documents.
• Maintain communication boards, location contact list, and Operations News Network Content with information and content supplied by the management team.
• Answer incoming calls in a professional and courteous manner.
• Direct callers to appropriate parties or departments for all Medline locations.
• Receive and direct all deliveries, including, food, printing, and flowers.
• Contact applicable employee upon delivery.
• Assist in maintaining facility safety by alerting security of any suspicious activity.
• Provide professional, accurate, and timely support to visitors and employees.

Skills

Customer service

Education

High school diploma

Job description

Medline Industries, LP is seeking an Office Coordinator to be the first point of contact for guests and visitors. You will answer phones, log visits, and support the management team and hourly staff with a range of administrative tasks.

Under general supervision, you will greet visitors, issue badges, route calls, manage deliveries, process expense reports, and help maintain a clean, well-organized office environment for multiple Medline locations.