Guest Experience & Office Services Associate

Global Business Transformation Solutions, LLC (GBTS); Montvale (NJ); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking an Office Services Associate to serve as a friendly point of contact for guests and employees, ensuring a welcoming environment and smooth daily operations. This role supports the Client Service Manager and upholds firm values while delivering outstanding service.

Responsibilities include managing facilities, coordinating with security and vendors, booking meeting rooms, arranging catering, handling access badges, mail and deliveries, and keeping common areas clean

Qualifications

• 1-2 years of experience in office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage office and facilities operations with the Office Manager.
• Coordinate with building management, security, engineering, and vendors.
• Submit maintenance requests and support workplace operations.
• Coordinate visitor access with building security; greet and direct visitors.
• Manage conference room and workspace reservations; support scheduling needs.
• Coordinate catering, setup and teardown for meetings.
• Issue, track, and manage employee and visitor access badges.
• Respond to employee requests; handle mail, packages, and courier requests.
• Maintain conference rooms and common areas; replenish supplies.

Skills

Office operations

Communication skills

Multitasking

Microsoft Office

Attention to detail

Tools

Microsoft Office

Job description

Opensity Solutions is seeking an Office Services Associate to serve as a friendly point of contact for guests and employees, ensuring a welcoming environment and smooth daily operations. This role supports the Client Service Manager and upholds firm values while delivering outstanding service.

Responsibilities include managing facilities, coordinating with security and vendors, booking meeting rooms, arranging catering, handling access badges, mail and deliveries, and keeping common areas clean