Guest Experience & Office Logistics Lead

SPS North America Inc.; Bellevue (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Career growth

Learning & development

Employee recognition

Paid time off

Bonuses

Comprehensive benefits

Job summary

SPS North America Inc. is seeking a Client Services Associate in Bellevue, WA to deliver 5-star service across logistics, reception, and office operations. You’ll manage mail and shipments, uphold a premium workplace experience, and support conference rooms and tech needs with a calm, professional demeanor.

You’ll be the face of our standards, backing up reception, coordinating with vendors, and contributing to continuous workflow improvements in a dynamic facilities environment.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: 1+ years in Hospitality, Retail or Office Services is a major plus.
• Physicality: Active role; stand/walk most of the day and lift up to 40 lbs (60 lbs with cart).
• Communication: Sharp verbal and written skills for coordinating with vendors and employees.

Responsibilities

• The Logistics Lead: manage mail/package lifecycle from secure intake to high-priority outbound shipping.
• The Experience Curator: maintain show-ready status of the Business Service Center, kitchens, and conference rooms.
• The Problem Solver: keep MFDs and copy/print equipment running; first responder if a machine is down.
• The Front-of-House Pro: backup for reception and concierge, greet guests professionally.
• The Project Ally: assist with office moves, light maintenance, and inventory to improve workflow.

Skills

Customer-obsessed

Tech-savvy

Organized & agile

Natural professional

Education

High School Diploma or equivalent

Job description

SPS North America Inc. is seeking a Client Services Associate in Bellevue, WA to deliver 5-star service across logistics, reception, and office operations. You’ll manage mail and shipments, uphold a premium workplace experience, and support conference rooms and tech needs with a calm, professional demeanor.

You’ll be the face of our standards, backing up reception, coordinating with vendors, and contributing to continuous workflow improvements in a dynamic facilities environment.