Guest Experience & Office Coordinator - NYC On-site

JLL; New York (NY); On-site; USD 49,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision

Paid parental leave

Paid time off

DailyPay

Job summary

JLL in New York is seeking a friendly Receptionist to be the first point of contact for clients, visitors, and employees, ensuring a welcoming and professional office environment. You will answer calls, greet guests, schedule rooms, coordinate meetings, manage mail and office supplies, and liaise with building management to keep operations running smoothly.

The role requires 2+ years in an office setting, proficiency with MS Office and Google Suite, and excellent communication and time

Qualifications

• 2+ years of experience in an office setting.
• Proficiency with MS Office and Google Suite.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent time management and organizational skills.

Responsibilities

• Answer and transfer all telephone calls to the mainline accordingly.
• Greet and direct all visitors accordingly.
• Schedule meeting rooms and appointments.
• Coordinate and organize meetings, conference calls, video conferences, and net meetings and their related materials.
• Register guests with the building concierge and manage visitor passes.
• Record and relay information to appropriate stakeholders in a timely manner.
• Maintain the copy and mail rooms and ensure office equipment is functional.
• Order office supplies and manage inventory.
• Manage all mail and couriers, and resolve related issues promptly.
• Liaise with building management on maintenance issues.
• Check invoices on AP System and file accordingly.
• Respond to basic client inquiries and escalate complex queries.
• Enter or process data, orders, or information as required.
• Perform clerical duties such as filing and attendance records.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Time management

Organizational skills

Education

Post-Secondary education (asset)

Tools

MS Office

Google Suite

Job description

JLL in New York is seeking a friendly Receptionist to be the first point of contact for clients, visitors, and employees, ensuring a welcoming and professional office environment. You will answer calls, greet guests, schedule rooms, coordinate meetings, manage mail and office supplies, and liaise with building management to keep operations running smoothly.

The role requires 2+ years in an office setting, proficiency with MS Office and Google Suite, and excellent communication and time