Front Desk & Visitor Experience Coordinator

JLL; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

JLL in Nashville, TN is seeking a full-time Receptionist to provide front-desk support, greet guests and employees, answer calls, manage mail, and coordinate visitors in a fast-paced corporate environment.

This on-site role requires excellent customer service, strong organization and communication skills, and the ability to work with security and facilities teams to maintain a welcoming, professional lobby.

Qualifications

• High school diploma or GED required.
• 1-2 years of customer service, hospitality, or office experience preferred.
• Excellent customer service and relationship-building skills.
• Strong organizational, interpersonal and communication skills.
• Proficiency with Microsoft Office suite.

Responsibilities

• Greet guests and staff, answer phones and direct inquiries.
• Assist visitors with wayfinding and scheduling of meetings.
• Submit visitor and parking requests and maintain visitor logs.
• Update phone lists and standard operating procedures as needed.
• Coordinate mail, deliveries and conference room/AV support with facilities.
• Support coordination of office/building maintenance activities.

Skills

Customer service

Hospitality

Office experience

Communication skills

Organizational skills

Education

High school diploma or GED

Associate's degree (preferred)

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

JLL in Nashville, TN is seeking a full-time Receptionist to provide front-desk support, greet guests and employees, answer calls, manage mail, and coordinate visitors in a fast-paced corporate environment.

This on-site role requires excellent customer service, strong organization and communication skills, and the ability to work with security and facilities teams to maintain a welcoming, professional lobby.