Guest Experience & Membership Specialist

Spotless Brands LLC; Tolleson (AZ); On-site; USD 19,000 - 23,000; Full time

Job summary

Spotless Brands LLC is hiring a Customer Service Advisor at our Tolleson location. The role is the first contact for guests, focusing on delivering a best-in-class experience. You will educate customers on services, promote memberships, and handle transactions at the kiosk with a friendly, problem-solving approach.

The CSA position supports a fast-paced car wash and lube center environment, requiring strong communication, reliability, and a customer-first attitude. Flexible hours may apply.

Qualifications

• Excellent communication skills and active listening.
• Strong customer service and people skills; ability to build rapport quickly.
• Sales-minded with the ability to highlight value and drive conversions.
• Effective organizational and time management skills.
• Ability to multitask in a fast-paced, customer-facing environment.

Responsibilities

• Greet customers at entry points with enthusiasm and a welcoming attitude.
• Identify customer needs and educate on wash, detail, and maintenance packages.
• Promote memberships (Fast Pass and Unlimited) and current promotions.
• Process payments at the kiosk and answer general inquiries.
• Maintain a clean, safe work area and assist with site operations as needed.

Skills

Excellent communication

Customer service

Sales-minded

Organizational skills

Multitasking

Education

High School Diploma or equivalent

Job description

Spotless Brands LLC is hiring a Customer Service Advisor at our Tolleson location. The role is the first contact for guests, focusing on delivering a best-in-class experience. You will educate customers on services, promote memberships, and handle transactions at the kiosk with a friendly, problem-solving approach.

The CSA position supports a fast-paced car wash and lube center environment, requiring strong communication, reliability, and a customer-first attitude. Flexible hours may apply.