Guest Experience Advisor - Car Wash & Lube

Spotless Brands LLC; Queen Creek (AZ); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Spotless Brands LLC is seeking a Customer Service Advisor at our Queen Creek site. The CSA is the first point of contact for guests, educating on wash and detail packages, memberships, and promotions to drive sales while delivering a great customer experience.

Ideal candidates are sales- and service-oriented, thrive in a fast-paced environment, and can handle payments at the kiosk. The role can be full-time or part-time with on-site work, and requires a basic understanding of customer service

Qualifications

• High school diploma preferred, not required.
• Background check may be required.
• Minimum age 16, depending on location.
• Valid driver's license preferred, location dependent.

Responsibilities

• Greet customers at entry and upsell services.
• Identify customer needs through questions and listening.
• Educate on wash, detail, and membership options.
• Process payments at kiosk and answer inquiries.
• Maintain a clean, safe site and support operations.

Skills

Customer service

Communication

Sales mindset

Multitasking

Time management

Education

High school diploma

Tools

POS systems

Job description

Spotless Brands LLC is seeking a Customer Service Advisor at our Queen Creek site. The CSA is the first point of contact for guests, educating on wash and detail packages, memberships, and promotions to drive sales while delivering a great customer experience.

Ideal candidates are sales- and service-oriented, thrive in a fast-paced environment, and can handle payments at the kiosk. The role can be full-time or part-time with on-site work, and requires a basic understanding of customer service