Guest Experience Advisor - Car Wash & Lube Sales

Spotless Brands LLC; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Spotless Brands LLC is seeking a Customer Service Advisor to greet guests at entry kiosks, educate them on wash and lube options, and drive memberships. The role emphasizes delivering a best-in-class customer experience in a fast-paced environment and requires strong communication and sales skills.

Both full-time and part-time options are available, with on-site work at the site location. The CSA will handle payments, answer inquiries, and collaborate with the site team to ensure smooth

Qualifications

• High school diploma preferred, not required.
• Prior customer service or sales experience preferred, not required.
• Must pass background check and be at least 16 years old.

Responsibilities

• Greet customers with enthusiasm at entry points.
• Identify customer needs through questions and listening.
• Educate on wash, detail, and membership packages.
• Promote and sell memberships such as Fast Pass and Unlimited.
• Process payments at kiosks and handle inquiries.
• Maintain a clean and safe work area.
• Collaborate with team for smooth site operations.

Skills

Excellent communication

Active listening

Sales mindset

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

Point-of-sale systems

Job description

Spotless Brands LLC is seeking a Customer Service Advisor to greet guests at entry kiosks, educate them on wash and lube options, and drive memberships. The role emphasizes delivering a best-in-class customer experience in a fast-paced environment and requires strong communication and sales skills.

Both full-time and part-time options are available, with on-site work at the site location. The CSA will handle payments, answer inquiries, and collaborate with the site team to ensure smooth