Guest Experience & Membership Growth Advisor

El Car Wash

Winter Park (FL)

On-site

USD 17,000 - 25,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Vision plan

Dental plan

401(k) match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash in Florida seeks a Customer Experience Advisor to be the face of EL, delivering standout service and driving membership growth. You will welcome customers with energy, educate on memberships, and convert interactions into loyalty.

Responsibilities include turning service into sales, handling concerns professionally, maintaining a clean site, and logging feedback for team improvements. Evening/weekend availability and outdoor work are required.

Qualifications

Reliable attendance and professional image.
Charismatic, high-energy presence in customer-facing moments.
Proven ability to build rapport quickly and influence without being pushy.
Goal-oriented and results-driven; you know your numbers.

Responsibilities

Welcome every customer with confidence, energy, and a genuine smile.
Educate customers on our Unlimited Membership program and convert interest into loyalty.
Read the customer and close — without being pushy; earn trust quickly.
Resolve concerns quickly and professionally when things go sideways.
Maintain a clean, safe, and welcoming environment at the site.
Log customer feedback in Micrologic and communicate insights to the team.