Membership Growth & Guest Experience Advisor

El Car Wash; Miami (FL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking a Customer Experience Advisor to greet customers, educate on memberships, and turn visits into lasting loyalty. You’ll help shape a fast-paced, welcoming environment while hitting membership targets and delivering exceptional service.

The role requires high energy, strong communication, and the ability to handle concerns on the spot. Evening, weekend, and holiday availability is expected; outdoor work in various conditions is common.

Qualifications

• Reliable attendance and professional image.
• Charismatic, high-energy presence in customer-facing moments.
• Proven ability to build rapport quickly and influence without being pushy.
• Goal-oriented and results-driven; you know your numbers.
• Strong empathy paired with sales drive; you read the customer and adjust.
• Confident handling complaints and concerns on the spot.

Responsibilities

• Set the tone from the start — Welcome every customer with confidence, energy, and a genuine smile.
• Drive membership growth — Educate customers on our Unlimited Membership program and convert interest into loyalty.
• Turn service into sales — Read the customer, adjust approach, and close—without being pushy.
• Handle the hard moments — Resolve concerns quickly and professionally; leave customers impressed.
• Keep the site sharp — Maintain a clean, safe, welcoming environment.

Skills

Reliable attendance

Charismatic energy

Rapport building

Goal oriented

Empathy with sales

Deescalation

POS systems

Evenings/weekends/holidays

Bilingual English/Spanish

Tools

POS systems

Job description

El Car Wash is seeking a Customer Experience Advisor to greet customers, educate on memberships, and turn visits into lasting loyalty. You’ll help shape a fast-paced, welcoming environment while hitting membership targets and delivering exceptional service.

The role requires high energy, strong communication, and the ability to handle concerns on the spot. Evening, weekend, and holiday availability is expected; outdoor work in various conditions is common.