Membership Growth & Customer Experience Advisor

El Car Wash LLC

Florida

On-site

USD 19,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking a Customer Experience Advisor in Florida to greet customers, educate them on the Unlimited Membership program, and convert interactions into loyalty and revenue. You will understand customer needs, close sales, handle concerns, and maintain a clean, welcoming site environment.

The role emphasizes reliability, energy, and the ability to build rapport quickly while thriving in a fast-paced, outdoor setting.

Qualifications

Reliable attendance and professional image — show up on time and be polished.
Charismatic, high-energy presence — thrive in customer-facing moments.
Proven ability to build rapport quickly and influence without being pushy.
Goal-oriented and results-driven — focus on hitting numbers and outcomes.

Responsibilities

Set the tone from the start: greet every customer with confidence and energy.
Drive membership growth by educating customers on the Unlimited Membership program.
Turn service into sales by correctly reading customers and closing without being pushy.
Handle the hard moments: resolve concerns quickly and professionally to leave a positive impression.
Keep the site sharp: maintain a clean, safe, welcoming environment.
Capture feedback: log insights in Micrologic and share early signals with the team.