Membership Growth & Guest Experience Specialist

El Car Wash LLC; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Free car washes

Career growth opportunities

Job summary

El Car Wash LLC in Miami, FL is hiring a Customer Experience Advisor to be the face of EL, delivering standout service and driving membership growth. You will welcome customers with energy, educate on the Unlimited Membership, and turn interactions into loyalty while maintaining a clean, safe site.

We value reliability, a high-energy presence, and comfort with POS systems. Bilingual English/Spanish is a strong plus in South Florida, with availability for evenings, weekends, and holidays.

Qualifications

• Reliable attendance and professional image.
• Charismatic, high-energy presence and engagement.
• Ability to build rapport quickly and influence appropriately.
• Goal-oriented with results focus.
• Strong empathy with sales drive.
• Confident handling of complaints and concerns.
• Comfortable with POS systems and site technology.
• Bilingual English/Spanish is a strong plus in South Florida.
• Available for evenings, weekends, and holidays.

Responsibilities

• Set the tone from the start and welcome customers with confidence.
• Drive membership growth by educating on Unlimited Membership.
• Turn service into sales and close without being pushy.
• Resolve concerns quickly and professionally.
• Keep the site clean, safe, and welcoming.
• Log customer feedback in Micrologic and share insights with the team.

Skills

Reliable attendance

Charismatic presence

Build rapport

Sales driven

Empathy

Complaint handling

POS systems

Bilingual English/Spanish

Evenings/weekends availability

Tools

Micrologic

Job description

El Car Wash LLC in Miami, FL is hiring a Customer Experience Advisor to be the face of EL, delivering standout service and driving membership growth. You will welcome customers with energy, educate on the Unlimited Membership, and turn interactions into loyalty while maintaining a clean, safe site.

We value reliability, a high-energy presence, and comfort with POS systems. Bilingual English/Spanish is a strong plus in South Florida, with availability for evenings, weekends, and holidays.