Customer Experience & Membership Specialist

El Car Wash LLC; Bay Harbor (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free car washes

Job summary

El Car Wash in Florida is seeking a Customer Experience Advisor to be the face of the brand, delivering energetic service and converting visits into memberships. You will welcome customers, educate on the Unlimited Membership, turn service into sales, handle concerns, and keep the site clean and welcoming.

You will log feedback in Micrologic, flag issues, and communicate insights to the team. Availability for evenings, weekends, and holidays is required; prior sales or hospitality experience is

Qualifications

• Reliable attendance and professional image.
• Extroverted, engaging presence that thrives in customer-facing moments.
• Proven ability to build rapport quickly and influence without being pushy.

Responsibilities

• Welcome every customer with confidence, energy, and a genuine smile.
• Educate customers on the Unlimited Membership program and convert interest into loyalty.
• Turn service into sales by reading the customer and closing without being pushy.

Skills

Customer-centric

Sales-driven

Rapport-building

Communication

Problem-solving

Teamwork

Multilingual

POS familiarity

Tools

POS systems

Micrologic

Job description

El Car Wash in Florida is seeking a Customer Experience Advisor to be the face of the brand, delivering energetic service and converting visits into memberships. You will welcome customers, educate on the Unlimited Membership, turn service into sales, handle concerns, and keep the site clean and welcoming.

You will log feedback in Micrologic, flag issues, and communicate insights to the team. Availability for evenings, weekends, and holidays is required; prior sales or hospitality experience is