Guest Experience Leader & Trainer

Chipotle Mexican Grill group; Mesa (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free meal

Insurance

Paid time off

Holiday closures

Competitive pay

Opportunities for advancement

Job summary

Chipotle Mexican Grill is hiring a Service Leader to ensure safe, quality food and outstanding customer service in a fast-paced setting. You will lead a crew, maintain a clean line, and monitor schedules while coaching team members toward excellence.

Role highlights include hands-on food safety, incident resolution, and ongoing staff development. This is a full-time, on-site position with growth opportunities within a values-driven company.

Qualifications

• Experience delivering fast, friendly service in a busy restaurant.
• Understanding of food safety policies and procedures.
• Ability to supervise crew and maintain a clean, efficient line.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is served.
• Keep the line clean and organized with functioning equipment.
• Train and develop front-of-house crew and monitor schedules.
• Assist with crew performance reviews and shift changes.
• Resolve customer incidents and ensure satisfaction.
• Support office duties and cash handling policies as needed.
• Help manage supplies and equipment availability.

Skills

Customer service

Cash handling

Food safety

Team leadership

Communication

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring a Service Leader to ensure safe, quality food and outstanding customer service in a fast-paced setting. You will lead a crew, maintain a clean line, and monitor schedules while coaching team members toward excellence.

Role highlights include hands-on food safety, incident resolution, and ongoing staff development. This is a full-time, on-site position with growth opportunities within a values-driven company.