Guest Experience Leader - Store Impact

lululemon; Houston (TX); Híbrido; USD 37.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

Employee discount

Descripción de la vacante

lululemon in Houston is seeking an Assistant Manager, Guest Experience to lead from the floor, develop a diverse team, and drive outstanding guest service. This role partners with the Store Manager to hire, mentor, and ensure inclusion while maintaining daily store operations and adherence to company directives.

The role emphasizes inclusive leadership, effective communication, and strategic thinking to deliver a quality guest experience across all shifts.

Formación

• Experience leading teams in a retail setting.
• Proven ability to coach and develop staff.
• Strong focus on inclusive, high-quality guest service.

Responsabilidades

• Lead store floor operations to ensure exceptional guest experiences.
• Support Store Manager with hiring and developing a diverse team.
• Address guest escalations and ensure smooth daily store operations.

Conocimientos

Leadership

People management

Guest experience

Team coaching

Descripción del empleo

lululemon in Houston is seeking an Assistant Manager, Guest Experience to lead from the floor, develop a diverse team, and drive outstanding guest service. This role partners with the Store Manager to hire, mentor, and ensure inclusion while maintaining daily store operations and adherence to company directives.

The role emphasizes inclusive leadership, effective communication, and strategic thinking to deliver a quality guest experience across all shifts.