Guest Experience Leader | Inclusive Store Team Lead

lululemon; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive bonus program

Extended health and dental benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Job summary

lululemon is seeking an Assistant Manager, Guest Experience to lead from the floor and cultivate a high-performing team that delivers exceptional guest experiences. You’ll coach and develop team members, uphold store values, and ensure operational excellence in a fast-paced retail environment.

The role emphasizes inclusivity, coaching, and performance management, with responsibilities spanning recruitment, training, and daily leadership of store operations.

Qualifications

• 1 year people management experience.
• 1 year leadership experience managing business operations and administration.

Responsibilities

• Lead from the floor to build, manage, and develop team members.
• Create an inclusive team environment with a strong sense of belonging.
• Oversee hiring and development of a diverse store team.

Skills

Leadership

Diversity & Inclusion

Guest Experience

Communication

Decision Making

Strategic Thinking

Change Management

Team Building

Education

High school diploma

Bachelor’s degree or equivalent

Tools

POS systems

Job description

lululemon is seeking an Assistant Manager, Guest Experience to lead from the floor and cultivate a high-performing team that delivers exceptional guest experiences. You’ll coach and develop team members, uphold store values, and ensure operational excellence in a fast-paced retail environment.

The role emphasizes inclusivity, coaching, and performance management, with responsibilities spanning recruitment, training, and daily leadership of store operations.