Guest Experience Leader – Retail

lululemon; California; On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Career development

Job summary

lululemon is seeking an Assistant Manager, Guest Experience to lead from the floor, enhancing team development and guest interactions daily. You will drive a culture of belonging while aligning with store goals and company directives.

You will mentor team members, support hiring, and ensure our standards for guest service, product knowledge, and store operations are consistently met. This role emphasizes inclusive leadership and impactful decision making.

Qualifications

• 1 year people management experience.
• 1 year leadership experience, including experience managing business operations and administration and managing projects or processes.

Responsibilities

• Lead from the floor to build, manage, and develop team members.
• Create an inclusive team environment and coach performance.
• Participate in hiring and building a diverse team.
• Provide direct feedback and ongoing development check-ins.

Skills

Inclusion & Diversity

Integrity

Leadership

Guest Experience

Team Building

Decision Making/Problem Solving

Strategic Thinking

Change Management Leadership

Interactive Communication

Education

High school diploma

Bachelor’s degree or equivalent

Job description

lululemon is seeking an Assistant Manager, Guest Experience to lead from the floor, enhancing team development and guest interactions daily. You will drive a culture of belonging while aligning with store goals and company directives.

You will mentor team members, support hiring, and ensure our standards for guest service, product knowledge, and store operations are consistently met. This role emphasizes inclusive leadership and impactful decision making.