Guest Experience Leader: On‑Floor Leadership & Impact

lululemon; Eugene (OR); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Extended health & dental benefits

Paid time off

Retirement plan matching

Parental top-up

Development course offerings

Job summary

lululemon is seeking a Temporary Guest Experience Lead at Oakway Center in Eugene to deliver an outstanding in-store experience. You will coach team members on product education, lead on the floor as Supervisor on Duty, and help drive daily sales goals while upholding our inclusive culture.

The role includes opening/closing the store, shaping guest interactions, and contributing to hiring decisions. 1 year of retail or guest experience and leadership experience are preferred, with flexibility to

Qualifications

• 1 year of retail or guest experience
• Some experience in leading, mentoring, or delegating with others

Responsibilities

• Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
• Continuously assess guest connection and product education, ensuring every guest receives technical product education.
• Lead from the floor as Supervisor on Duty to meet business, team, and guest needs.
• Open and close the store according to procedures.
• Review daily data to track sales progress and motivate the team.
• Participate in hiring, onboarding, and training processes.

Skills

Retail experience

Leadership

Customer service

Education

High school diploma

Job description

lululemon is seeking a Temporary Guest Experience Lead at Oakway Center in Eugene to deliver an outstanding in-store experience. You will coach team members on product education, lead on the floor as Supervisor on Duty, and help drive daily sales goals while upholding our inclusive culture.

The role includes opening/closing the store, shaping guest interactions, and contributing to hiring decisions. 1 year of retail or guest experience and leadership experience are preferred, with flexibility to