Guest Experience Lead & Floor Leader

lululemon; Woodburn (OR); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Extended health and dental benefits

Mental health plans

Paid time off

Savings and retirement plan matching

Parenthood top-up

Extensive catalog of developmentcourse

People networks, mentorship programs,

Job summary

lululemon is seeking a Guest Experience Lead at Woodburn Premium Outlet to champion an inclusive, high-caliber in-store experience. You will lead from the floor, coach teammates, drive daily sales, and support hiring decisions as part of the store leadership team.

The role requires 1 year of retail or customer experience, leadership-like responsibilities, and availability for varied shifts. The compensation package includes base pay, bonuses, and comprehensive benefits.

Qualifications

• 1 year retail or customer experience
• Some experience in leading, mentoring, or delegating with others

Responsibilities

• Lead the floor as Supervisor on Duty and drive guest experience to meet sales targets.
• Provide in-store product education to meet guests' needs.
• Participate in hiring process and onboarding.
• Coach team members with feedback and recognition.
• Maintain store readiness and support operational excellence during shifts.

Skills

Guest experience

Leadership

Communication

Team collaboration

Customer service

Education

High school diploma/GED/equivalent

Tools

POS system

Job description

lululemon is seeking a Guest Experience Lead at Woodburn Premium Outlet to champion an inclusive, high-caliber in-store experience. You will lead from the floor, coach teammates, drive daily sales, and support hiring decisions as part of the store leadership team.

The role requires 1 year of retail or customer experience, leadership-like responsibilities, and availability for varied shifts. The compensation package includes base pay, bonuses, and comprehensive benefits.