Guest Experience Leader: On-Floor Innovator

Lululemon Athletica; Illinois; On-site; USD 68,770,000 - 79,191,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paid time off

Retirement plan matching

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking a Contract Guest Experience Lead on Rush St to ensure quality in-store experiences by leading the floor, delivering technical product education, and guiding the team to meet sales and unit targets.

This role is part of the store leadership team, with responsibilities in hiring input, coaching, and supervising as needed to maintain operational excellence during shifts.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.

Responsibilities

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education to guests as needed.
• Assist with daily store operations and shift coverage.
• Support hiring, onboarding, and team development.
• Drive sales goals through guest engagement and coaching.

Skills

Guest experience

Leadership

Communication

Hiring

Job description

lululemon is seeking a Contract Guest Experience Lead on Rush St to ensure quality in-store experiences by leading the floor, delivering technical product education, and guiding the team to meet sales and unit targets.

This role is part of the store leadership team, with responsibilities in hiring input, coaching, and supervising as needed to maintain operational excellence during shifts.